Receive Help

  1. 1.Once given a invitation code, enter that code into form above and click “Get Assistance”. If you choose to pay for remote assistant service, you will be prompted for payment by Fog Creek Copilot. Otherwise, if you have an open account with O’Donnell Computer, you will be billed $1.00 minute.

  2. 2.You'll then be given a link to the Fog Creek Copilot download. Download the Fog Creek Copilot program by saving it to your desktop. Run the program and click "Yes", when prompted, to allow us to to connect to your computer.

NOTE: Fog Creek Copilot is a service used to provide remote assistance and is not associated with O’Donnell Computer or Technojoes.